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| Study on the Design of Papermaking Equipment Management APP based on KANO-FAST Model |
| Received:June 13, 2025 Revised:July 07, 2025 |
| DOI：10.11980/j.issn.0254-508X.2026.01.023 |
| Key Words:KANO model FAST method equipment management APP intelligent transformation |
| Fund Project:国家自然科学基金项目（62372410）；山东省泰山学者青年专家项目（tsqn202312133）；山东省优秀青年科学基金（ZR2022YQ61）。 |
| Author Name | Affiliation | Postcode | | WANG Fei* | College of Control Science and Engineering, China University of Petroleum （East China）, Qingdao, Shandong Province, 266000 | 266000 | | LYU Mingqi | College of Computer Science, Zhejiang University of Technology, Hangzhou, Zhejiang Province, 310000 | 310000 | | CHEN Honglong* | College of Control Science and Engineering, China University of Petroleum （East China）, Qingdao, Shandong Province, 266000 | 266000 |
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| Abstract:This study integrated the KANO model with the FAST method. It collected industry requirements through questionnaires and interviews， used the KANO model to classify these requirements and quantify their priorities (basic， performance， and excitement types). On this basis， it combined the FAST method to construct a functional hierarchy tree， achieving precise transformation of requirements into modular functions. In addition， an APP was designed that integrated functions including basic equipment management (basic requirements)， abnormal reporting (performance requirements)， and production reporting (excitement requirements). The results showed that user satisfaction with the APP reached 92%， and the equipment maintenance efficiency was increased by 26 percentage points. The KANO-FAST model designed in this study could effectively enhance the efficiency of usability design for papermaking equipment management APP， providing highly reliable and innovative solutions for industrial equipment management and facilitating intelligent transformation. |
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